Shipping policy

Shipping Policy

Thank you for shopping with NUVORA.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• United Arab Emirates: 5–10 business days

Delivery times may vary during holidays, promotional periods, or due to customs or courier delays.

Shipping Cost

• Shipping charges are calculated at checkout.
• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Delays

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to weather, customs inspections, courier issues, or high order volumes.

Incorrect Address

Please ensure that your shipping address is correct before placing your order.

NUVORA is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: supportnuvora1@gmail.com